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FAQ
Frequently asked questions
What exactly is Santa’s Missing Wallet?
It is a holiday adventure kit designed to feel like a magical wallet Santa misplaced during his travels. Children get to discover the “lost” contents and enjoy a festive mystery.
What comes inside the wallet?
Each wallet contains realistic themed items connected to Santa and the North Pole. These include but are not limited to a sleigh flying license, North Pole currency, personal notes, IDs, and other whimsical surprises.
Is everything safe for children?
Yes. All included items are age-appropriate and made from safe materials. However, small parts (ie. coins) are included, so adult supervision is recommended for younger children.
Does every wallet have the same contents?
All contents are the same. A postcard explaining what to do with the wallet once the child finds it will be provided separately that can be customized with the child's name.
Is there a story or prompt to help guide the experience?
Yes. The wallet includes a message from Santa that explains what to do when it is found, helping spark imagination and play.
Do I need to return the wallet after my child finds it?
No. The wallet is meant to stay with your family as a keepsake.
Is this an official Santa product?
This is a hand designed holiday novelty item made to inspire imagination and seasonal fun. We are a small local business based in the Niagara Region in Ontario, Canada. It is not affiliated with any corporate brand or licensed franchise.
How should I give the wallet to my child?
Most parents place it somewhere indoors where Santa would have walked, so kids can “discover” it. Near the tree or stockings is a great spot. There is no wrong way to create the moment.
What ages is this best suited for?
Most children ages 4 to 10 enjoy the experience, though older kids who love magical storytelling enjoy it too.
Can I customize the wallet for my child?
Right now customization is not available, but you can add your own personal touches at home if you want to expand the story.
Do you offer returns or exchanges?
All sales are final. Due to the seasonal nature of this product, we do not accept refunds or exchanges.
Where do you ship to?
Right now we only offer shipping within Canada. All shipping rates are automatically calculated at checkout.
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